Shipping & Warranty

Less-Than-Truckload (LTL) Freight Policy

When it comes to shipping items that weigh over 100 lbs or have unusual dimensions, we utilize truck freight services for deliveries within the continental US and into Canada. We work with different trucking companies and use our own account to handle these shipments. If you prefer, you can also provide your own account details and have the charges billed to you directly.

Please note that in all cases, you are responsible for the freight charges and any associated brokerage or customs fees, unless otherwise specified on your invoice. We want to ensure transparency and make sure you are aware of these costs upfront.

If you have any questions or need further clarification regarding our LTL freight policy, please don’t hesitate to reach out to us.

Thank you for choosing oparts.com!

At Oparts.Com , we strive to accommodate your shipping preferences whenever possible. We offer various parcel services such as ground, 3rd Day Air, 2nd Day Air, Saturday Delivery, or Next Day Air. However, please keep in mind that several factors can affect the timing of your parcel shipment, as is the case with any industry.

The timing of when your parcel will ship depends on factors such as the time of your order placement and the preparation process at our warehouse. Typically, your part will be shipped within 1-3 business days, unless our parts specialist informs you otherwise.

We understand the importance of timely shipping and will do our best to meet your requested delivery method. If you have any questions or require further information about our parcel shipping policy, please don’t hesitate to contact our customer service team.

Thank you for choosing Oparts.Com as your trusted provider!

Return Policy

At oparts, we want to ensure your satisfaction with our parts. We offer a 30-day return policy for all parts, unless otherwise specified. Please note that different parts may come with different warranty terms.

Some parts are sold “as is,” which means they do not come with a warranty. On the other hand, new or rebuilt parts may have longer warranties. It’s important to review the specific warranty details for each part.

In all cases of returns, we cannot accept products that have been used or damaged by the customer. If you receive the wrong part due to incorrect information provided by you, and the product remains unused and undamaged, we will accept the return within 30 days. However, please note that freight costs and potential restocking fees may be deducted from the refunded amount.

If we have sent you the wrong part due to our own mistake in parts lookup or a warehouse mix-up, we will refund you the full cost of the parts and freight within 30 days, provided that the parts have not been used or damaged during attempted installation. Please note that returning electrical parts may be subject to higher restocking fees or may not be eligible for a refund if an installation error causes damage to the part.

It’s important to understand that oparts will not be responsible for any labor costs or consequential damages resulting from forcing an installation of an incorrect part.

If you have any questions or need further clarification about our return policy, please feel free to contact our customer service team.

Thank you for choosing oparts as your trusted parts provider!

At oparts, we offer convenient shipping options for parcels weighing under 100 lbs. We utilize trusted carriers such as UPS, USPS, FedEx, and DHL to ensure reliable delivery. These shipments are processed through our account, and we charge no markup on the freight cost. Rest assured that we have negotiated heavy discounts with the major carriers, which saves you money as opposed to shipping it yourself.

If you prefer to use your own shipping account, simply let us know when placing your order, and we will accommodate your request.

Please note that all radiators will be shipped via truck freight to minimize the risk of damage during transit. This ensures that your radiator arrives in excellent condition.

If you have any questions or require further information about our shipping process, please don’t hesitate to reach out to our customer service team.

Thank you for choosing oparts as your trusted provider!